Business Class VoIP
Voice over Internet protocol (VoIP) is the great equalizer for Small to Medium-Sized Business because it enables them to cost effectively deploy capabilities usually reserved for Fortune 500 Companies. But who needs the tech talk? This is the new technology that ALL businesses use, so let’s focus on what it does for you. With Vantage IP Communications (VIP) Services you can consolidate all your current voice, fax and data lines into a single high speed connection. And integrate your phone system and computers and much of your software into a single system, eliminating maintenance and upgrade costs and making your systems work together like never before. The result is a Unified Communications system that saves money and gives you competitive tools on par with anyone. The Unified building blocks enable any size business to:
- Assign a direct line to every employee so callers can reach them directly
- That single number can ring an employee on any device anywhere so they are always in touch
- Never publish a cell number because these are YOUR business calls
- A customer always reaching their rep on a single number no matter where they are is great service
- For maximum coverage, special callers can ring differently for attention, or ring on other persons phones
- PC’s and phones are tied together for screen pops identifying callers and click to dial for time savings
- That single number leaves messages in a single Unified Messaging in box for voice mail, e-mail and fax
- Checking messages in a single in box saves each employee 4 hours per week
- It provides a visual display of all messages to prioritize for now or later, improving response times
- A user retrieving voice messages remotely can return consecutive calls without hanging up and dialing
- On line reports track all calls and customer touch point to evaluate employee and customer activities
- Additional levels of customer service and sales tracking can be achieved with Vantage Contact Center and Vantage CRM
- VIP Service replaces repetitive tasks by the hundreds, saving time and focus for your customers
- Time Savings, Cost Savings, A Clearer View of Your Business
