Vantage Communications Worldwide Communications, Single Customer View

Sales Force Optimization

Are you getting the most from your sales force? Vantage Communications provides a number of solutions to address the primary concerns when attempting to optimize sales force performance.

• Sales Rep Time Management
• Minimum of 4 hours time savings per week for every rep
• All calls in, out and mobile are automatically logged to the right account. Reps only write notes
• Especially effective for calls from the road which a rep may not as easily remember to log
• Click to dial from Outlook or CRM saves time, saves lookup, saves dialing, and records to CRM
• Retrieve voice mail remotely, press "3" dials the caller, return multiple calls, all are logged in CRM
• Messages in a single in box saves time, helps prioritize the important from the mundane
• Sales Analytics
• Analyze effectiveness and review selling trends using Vantage CRM and iSEEK Supercruncher
• Ability to tie ALL fields together enables new views of employee performance
• Add in third party data like accounting for new ways to measure performance
• More data and better data drives better decisions
• Sales Training
• Create tests and training and assess performance by rep, using Measured Success
• Call recording available on all calls-in, out and mobile
• Announced and unannounced monitoring available on calls-in, out and mobile
• Use Correct English to improve writing, improve credibility and add multi-lingual capabilities
• Track calls from office, road or home for a complete view