Vantage Everywhere seamlessly combines voice, data, messaging, Customer Relationship Management and Contact Center into a formidable weapon to compete during these trying economic times.
Easy to use and inexpensive, Vantage Everywhere provides value to every type of business user:
- Customers reach your employees with a single number wherever they are, and you are always in touch with their accounts.
- Sales Reps let Vantage do the work for them, e-mails and every call in and out auto log for a permanent customer record. This saves every rep 4 hours/week
- Service - auto logs every call, creating a complete view of every customer touch
- Mobile users , Telecommuters and Branch Offices function as if in the next cubicle
- IT Department saves time by dealing with a single platform rather than 5
- Receptionists know who is calling before they answer, and auto log the call
- Finance gains complete control with savings and fixed monthly costs
- Management gains from a total view of all customer touch points, enabling better forecasting, better sales and retention, and world class customer service.
- All users benefit from multitasking in a single in box for voice, fax and e-mail. Every phone number on your screen is just a simple click to dial, saving time.